Shipping Policy
Thank you for shopping with Chillicothe Market. Please review our shipping and pickup options below before completing your purchase.
Shipping Method
All orders are shipped using USPS. Shipping rates and delivery estimates are calculated at checkout based on your location and selected service.
Processing Time
Orders are typically processed within 1–3 business days. Processing times may be extended during holidays, promotions, or high-volume periods.
Delivery Time
Delivery times vary depending on the USPS service selected at checkout and the destination. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Chillicothe Market is not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete address information.
In-Store Pickup
We offer free in-store pickup for local customers.
- Select In-Store Pickup at checkout
- You will be notified when your order is ready
- Please bring your order confirmation when picking up
Lost or Delayed Packages
Once an order has been shipped, delivery is handled by USPS. Chillicothe Market is not responsible for shipping delays caused by USPS, weather conditions, or other factors beyond our control.
Returns Shipping
Customers are responsible for shipping returned items back to us. Return shipping costs are non-refundable unless the item was damaged, defective, or sent in error.
We recommend using a trackable shipping method for all returns. Chillicothe Market is not responsible for return packages lost in transit.
Questions
If you have questions about shipping, pickup, or returns, please contact us at support@chillicothemarket.com.