Privacy Policy
Effective date: October 7, 2026
Chillicothe Market ("we", "us", "our") runs a resale shop at 1222 Western Ave., Chillicothe, Ohio 45601 and the online store at chillicothemarket.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or shopping with us, you agree to this policy.
Information we collect
- Information you give us: your name, email address, phone number, shipping and billing address, and the details of your orders when you check out, create an account, or contact us.
- Payment information: card payments are processed by our payment provider, Stripe. Your full card number goes directly to Stripe and is never stored on our servers.
- Information collected automatically: your IP address, browser and device type, the pages you visit, and how you arrived at our site, collected through cookies and similar technologies.
How we use your information
- To process and ship your orders, arrange in-store pickup, and send order confirmations and updates.
- To answer your questions and provide customer service.
- To run, secure, and improve our website and prevent fraud.
- To understand which products and pages are popular (website analytics).
- To send you news or offers, only if you have chosen to receive them. You can unsubscribe at any time.
Cookies and analytics
We use cookies to keep your shopping cart and account working, to remember your preferences, and to measure how our site is used. We use Google Analytics, which collects information about your visit as described in Google's Privacy Policy. You can block or delete cookies in your browser settings; some parts of the store (such as the cart) may not work without them.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for them to do so, for example our payment processor (Stripe), shipping carriers, our website hosting provider, and analytics providers. We may also disclose information if the law requires it or to protect our rights, customers, or property.
Marketplaces and social media
We also list items on third-party marketplaces (such as eBay and Poshmark) and share product videos and posts on social media (such as Facebook and YouTube). Purchases and interactions on those platforms are governed by those platforms' own privacy policies.
YouTube API Services
Our internal publishing tools use the YouTube API Services to upload product videos to our own Chillicothe Market YouTube channel. These tools only access the Chillicothe Market channel and do not collect, store, or share personal information about YouTube viewers. By watching our videos on YouTube you are also subject to the YouTube Terms of Service and the Google Privacy Policy. You can revoke our tools' access to a Google account at any time through Google security settings.
How long we keep information
We keep order and account information for as long as needed to provide our services, handle returns and warranty questions, and meet tax, accounting, and legal requirements. We delete or anonymize information when it is no longer needed.
How we protect information
Our website uses encrypted connections (HTTPS), and we limit access to personal information to people who need it to run the store. No method of transmission or storage is 100% secure, but we work to protect your information.
Your choices and rights
- You can view and update your account information by signing in to your account.
- You can ask us to access, correct, or delete your personal information by contacting us below.
- You can unsubscribe from marketing emails using the link in any email.
Children's privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact us
Chillicothe Market
1222 Western Ave.
Chillicothe, OH 45601
Email: info@chillicothemarket.com